Building on the Strategic Framework published in 2021, this new document explains how it should be used. It includes a maturity/capability model to help companies identify how to develop so they can increase their maturity/capability level for any of the five strategic objectives. It is based on shared ‘real-world evidence’ from members who have contributed to how they achieve the level they are at with the people (organizations), systems (technologies) and process (operating procedures) they have invested in.