The Biophorum technology roadmapping KM team recently embarked on an exercise to try to illustrate how application of KM best practice could be achieved using a knowledge mapping approach. To achieve this the group chose to map CMC business processes as a test case. The resulting paper, is available here. In developing this work the team developed a tool to help companies map their knowledge assets and help categorise them so that they can be better understood and strategies developed to help improve the flow, retention and sharing of those assets.
KM System User Requirements Specification
The roadmapping team are also developing a high level URS to specify requirements under the broad headings of people, process and technology. The URS is a high level document intended to form a consistent framework for companies wishing to develop/specify system, requirements for their KM solution. Recognising that companies are unlikely to describe a single monolithic system from the outset the team have also worked up an accompanying RFI that describes use cases for Investigations and Control Strategy systems.